Performance Degradation

Incident Report for Backstory

Resolved

We’re back! The monitoring period has ended and the web app is running as expected. Thanks for bearing with us.

Posted May 17, 2019 - 21:32 PDT

Monitoring

Engineering has pushed a fix for this issue. We will be closely monitoring the issue and will post a final update soon once the monitoring period has ended.

Posted May 17, 2019 - 13:44 PDT

Identified

We have identified the root cause of the issue and are working to resolve as soon as possible. Please stay tuned for further updates.

Posted May 17, 2019 - 12:14 PDT

Investigating

People.ai web application is currently experiencing degraded performance. You may experience longer than normal load times. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.

Posted May 17, 2019 - 11:42 PDT

This incident affected: Backstory Web-Application.