All Systems Operational

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Welcome to Backstory's home for real-time and historical data on system performance.

Uptime over the past 90 days. View historical uptime.
Backstory Web-Application Operational
90 days ago
99.99 % uptime
Today
Backstory Analyze Operational
Salesforce Inbound Data Integration Operational
Salesforce Outbound Data Integration Operational
Data Warehouse Operational
Activity Intake APIs and Services Operational
Backstory Metrics Services Operational
SalesAI Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 8, 2026

Planned Maintenance — Salesforce Platform
Completed - The scheduled maintenance has been completed.
Aug 8, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 01:00 PDT
Scheduled - We will be performing scheduled maintenance on our Salesforce integration to apply platform configuration updates.

No action is expected from most customers. Salesforce data sync may be briefly delayed during this window and will resume automatically once maintenance is complete.

We will post updates here as the work progresses.
Aug 6, 08:52 PDT

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

Scheduled Maintenance: Platform Reliability Upgrades
Completed - The scheduled maintenance has been completed.
Jul 25, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 08:00 PDT
Scheduled - Our engineering team will be performing planned infrastructure work during this window to improve platform reliability and stability.

Upgrade activities have been validated in advance and are designed to minimize disruption.

Some platform features may experience brief, intermittent disruptions during the maintenance window, and in limited cases, certain operations may be temporarily unavailable for short periods.

We will monitor services throughout the window and post updates as work progresses.

If you experience unexpected behaviour outside the stated window, please reach out to support@backstory.ai.
Jul 21, 10:35 PDT
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