All Systems Operational

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Welcome to Backstory's home for real-time and historical data on system performance.

Uptime over the past 90 days. View historical uptime.
Backstory Web-Application Operational
90 days ago
99.99 % uptime
Today
Backstory Analyze Operational
Salesforce Inbound Data Integration Operational
Salesforce Outbound Data Integration Operational
Data Warehouse Operational
Activity Intake APIs and Services Operational
Backstory Metrics Services Operational
SalesAI Services Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Platform Degradation — Multiple Features Affected
Resolved - This incident has been resolved.
Apr 29, 06:38 PDT
Monitoring - Between approximately 3:30 PM and 5:35 PM EDT, users may have experienced blank or incomplete data panels, errors when loading activity and engagement data, AI-powered features returning no results, and failures with third-party integrations.

Our engineering team has identified the issue as an infrastructure resource constraint and has taken action to restore service. The platform is now responsive, and features should be loading normally.

We are continuing to closely monitor system stability and working on a permanent fix for the underlying cause. We will post a final update once we have confirmed full resolution.
Apr 28, 14:40 PDT
Investigating - We are currently investigating a partial outage affecting multiple features of the Backstory platform.

Users may experience blank or incomplete data panels, errors when loading activity and engagement data, AI-powered features returning no results, and failures with third-party integrations.

Our engineering team is actively working to restore service. No customer data has been lost or corrupted.

We will provide an update as soon as we have new information.
Apr 28, 14:07 PDT
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