Scheduled Maintenance: Platform Reliability Upgrades

Scheduled Maintenance Report for Backstory

Completed

The scheduled maintenance has been completed.
Posted May 30, 2026 - 12:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 29, 2026 - 22:00 PDT

Scheduled

Our engineering team will be performing planned infrastructure work during this window to improve platform reliability and stability.

Upgrade activities have been validated in advance and are designed to minimize disruption.

Some platform features may experience brief, intermittent disruptions during the maintenance window, and in limited cases, certain operations may be temporarily unavailable for short periods.

We will monitor services throughout the window and post updates as work progresses. If you experience unexpected behaviour outside the stated window, please reach out to support@backstory.ai.
Posted May 28, 2026 - 14:51 PDT
This scheduled maintenance affected: Backstory Web-Application, Salesforce Inbound Data Integration, Salesforce Outbound Data Integration, Activity Intake APIs and Services, and SalesAI Services.